Get in Touch

Have questions about Hidra Vault? We're here to help. Reach out to our support team for any inquiries.

Email

For general inquiries and support

hidra.supp@gmail.com

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24-48 hour response time

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In-app support available anytime

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Frequently Asked Questions

Is Hidra Vault free to use?

Hidra Vault offers both free and premium versions. The free version includes essential password management features, while the premium version unlocks advanced features like cloud sync and priority support.

How secure is Hidra Vault?

We use AES-256 encryption, the same standard used by banks and governments. All data is encrypted locally on your device, and we never store your master password or passwords on our servers.

Can I sync my passwords across devices?

Yes, with our premium plan, you can securely sync your passwords across all your Apple devices using iCloud encryption.

What if I forget my master password?

If you forget your master password, you will need to reset the app and create a new vault. We cannot recover forgotten master passwords as we don't store them.

How do I report a security vulnerability?

Please email us at hidra.supp@gmail.com with details about the vulnerability. We take security seriously and will respond promptly.